In the corporate arena, titles and expertise serve as mere stepping stones. However, leadership, the kind that commands respect and loyalty, is forged through actions rather than accolades.
Today, I am honoring my late client, Jeff, and his journey from a novice division president to transforming a $500MM business into billions; Jeff didn’t rely on his title or technical expertise, he used the transformative power of Referent Power to do so.
Here’s how:
Communicate Clearly: Setting the Vision
Jeff faced one huge challenge. Unlike his predecessor, who led with a more laid-back approach akin to a “country club,” Jeff was a different breed.
An introvert at heart, he didn’t engage in the leisurely lunches and golf outings favored by his predecessor. And his new team deeply resented that.
Knowing that clear communication was one of his strengths, Jeff ensured each team member grasped their integral role in the team.
Demonstrate Fairness: Leading with Transparency
Despite inheriting a team rife with lingering resentment, Jeff embraced his leadership role with unwavering fairness.
Jeff knew that Fairness is subjective, so he prioritized transparency and consistency. He eschewed hidden agendas, gossip and favoritism.
Behave with Integrity: Walking the Talk
Jeff remained true to his values when confronted with challenging decisions, and his team began to notice. His commitment to doing what was right instilled a sense of trust within his team, guiding them through difficult reorganizations and negative stock changes.
Be Authentic: Embracing Vulnerability
Despite being an introvert, Jeff’s authenticity emerged as his greatest asset.
He didn’t believe in the facade of invincibility. He openly acknowledged his vulnerabilities and owned his strengths. This authenticity fostered a culture of openness, empowering his team to take risks without fear of judgment.
Put Others First: Serve Your Team
For Jeff, leadership meant serving the organization above all else.
Understanding the privilege inherent in leadership, Jeff humbly placed the organization’s needs above his own, making sacrifices for the greater good. This upset his team, but Jeff recognized that leadership transcended profit margins.
In Conclusion, Jeff Earned Referent Power
Jeff’s journey epitomizes integrity and authenticity. Yet, at its core lies Referent leadership – a form of power earned through profound interpersonal relationships.
Referent power cannot be demanded like coercive power; it is given to the leader by their followers.
As you chart your own leadership journey, reflect on Jeff’s narrative.
While titles and expertise are good to have (and great for the ego), it is the intangible force of Referent Power that distinguishes exceptional leaders.
My beautiful client Jeff possessed that elusive “je ne sais quoi” that set him apart.
May you rest in peace my dear Jeff.
With love,
Mari Carmen
