How to Set Customer Relationship Policies For Small Businesses


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You know how important it is to have a good relationship with your customers. You want to be personal and make them feel like you truly care about their success (because you do). However, to have a healthy relationship, you need to put certain processes in place. Processes in the form of Customer Relationship Policies…

Lessons Learned From Working From Home For The Past 5 Years

The great leaders of our time have had the ability to get a populace enthused about the future, but our great leaders have rarely come from the corporate world. It’s because emphasis hasn’t been placed on the development of strategic narratives until recently. On the flip side, statistics show those companies with strong narratives – Starbucks, Alcoa, Walmart – have the most engaged employees. The difference between a merely satisfied and a fully engaged employee? As it turns out, 100%. You can’t do much better than that.